Politique de retour standard (s'applique à tous les articles non vendus)

cop.copine Canada offers you the opportunity to return all or part of your order within 14 days of your original order date. The returned item(s) must be received at the address below within that 14-day period.

If you have any concerns returning the items within the 14-day window (due to weather delays or other seasonal delays (such as approaching holidays), please contact us immediately via email at: info@copcopinecanada.com

Pour tous les retours, le colis retourné doit être accompagné d'une copie de la liste de livraison / emballage incluse dans votre envoi. En cas de retour partiel, vous devez indiquer sur la copie de votre commande, les produits que vous ne souhaitez pas conserver.

Products returned are to have the tag still attached and must not have been worn, nor have been washed. In addition, the products must be packed carefully in their original packaging.

The return costs are entirely your responsibility, however exchange or return a product purchased on the website may be returned to our retail store location.

Le colis doit être retourné à l'adresse suivante:

Cop Copine Canada
89 Avenue Road
Toronto, Ontario, Canada
M5R 3L2